Privacy
Last updated 24 October 2026. The general MediaAtlas Privacy Policy applies as well; this page adds what is specific to telegentv.
Short version
You give us an e-mail address, what you want to see and the files you choose. We use them to make your episode and nothing else: no analytics, no advertising, no third-party scripts or fonts, no profile, and we train no model on your files. One cookie keeps you signed in. The episode is made on our own equipment; only the payment goes to another company (Stripe).
Who is responsible
MediaAtlas d.o.o., Kajuhova 11, 8290 Sevnica, Slovenia, registration no. 6942733000 (“MediaAtlas”). Contact for anything on this page, including to see, correct, export or erase your data: info@mediaatlas.si.
What we process, and for how long
| Data | Why | Kept |
|---|---|---|
| Your e-mail address | It is your account: sign-in codes, a notice when an episode is ready (you can switch it off on the page), answers to your questions | While the account exists |
| The sign-in code | To check it is you | As a hash for 15 minutes, then deleted |
The session cookie tgv_session (strictly necessary) | To keep you signed in | 30 days, or until you sign out. It holds nothing but a random token; we keep its hash |
| Your API keys | To let your programs call the API, and to show them again to you when you are signed in | While the account exists or until you revoke the key. Stored as a hash to check them and sealed with a secret kept on the server |
| Your orders: the text you wrote, the language, the descriptions of your files, the time, the state and the price | To make the episode and to show you your list | While the account exists |
| The files you upload (pictures, videos, sounds) | To be the references of your episode | On this server: kept with your episode so that you can see them next to it, and deleted with it after 90 days; deleted after 24 hours if you never used them. In our production system: erased 90 days after the order (a file that another order names too stays until that one is erased as well) |
| The finished episode | To show and give them to you | On this server 90 days, and as many more days as you buy (60 at a time, 0.10 EUR each time; we mail you a day before it goes). Our production system erases the finished episode and the text it was given 90 days after the order; write to us and we erase them sooner |
| The proof register: for every episode, an ID, the time, the kind of file, a hash of its picture and sound data, and the number of the order | To show that a file was made by telegentv, and when (/verify). The proof inside the file holds the same, without the order number: no text, no file, no address | Five years, or until you ask for erasure of your account, which erases your rows |
| Your payments: the pack, the amount without VAT, the time and Stripe's reference | To credit your balance and for the accounts | As long as the law on accounts requires. If you ask for erasure, the record stays without any link to you |
| Your username, and the episodes you choose to share on the stream | To show a video you chose to show, next to a name that is not your e-mail address | The username while the account exists. A shared video is public (anybody may watch and download it) until you stop sharing, it is removed after its keep days (90, and the days you bought) or you erase your account. Nothing is shared unless you press the button |
| A report about a shared video: its ID, the time, a hash of the reporter's network and what they wrote | To count different people and to hide a video that several report | While the video is on the stream |
| A hash of your network and today's date | To give the free episodes to three new accounts a day from one network | Two days. It holds no address and says nothing on the next day |
| Your IP address | Rate limits against abuse (for example codes asked for) | In memory only, up to one hour, lost when the server restarts. There is no access log |
| Notes to the operator: an order's number, how many files, its state, amounts | To see that the service works and to answer problems | Sent to the operator through a messaging service and kept 30 days here. They hold no e-mail address, no text and no file; the account only as a number |
Who else receives data
- Stripe Payments Europe, Ltd. (Ireland) takes the payment on its own page and receives your card and billing details and e-mail address; it is responsible for them, see stripe.com/privacy.
- A messaging service carries the notes to the operator described above, and the operator's own queries: a list of keys, for instance, shows their owners' e-mail addresses to the operator.
- Mail is sent from our own mail server. The episodes are made on equipment we run ourselves; your text and files are not given to an AI service of another company.
Why we may process it
To provide what you ordered (GDPR Art. 6(1)(b)); our legitimate interest in running the service free of abuse and in knowing that it works (Art. 6(1)(f)); and the duty to keep accounts (Art. 6(1)(c)).
Your rights
You may ask for access to your data, for correction, erasure, restriction and a copy you can take with you, and object to processing based on our legitimate interest. Write to info@mediaatlas.si; we answer within a month. Erasure removes your account, keys, orders and files here and, on request, the copies in our production system. You may complain to the Information Commissioner of Slovenia, ip-rs.si. The service is for adults.